Forum Discussion

Re: Game Freezing on Kit Selection

Product: FIFA 23
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID? MrKizzaa
Do you only see this bug when you have cross-play activated? Yes
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? Today
What time did you see the bug? (HH:MM AM/PM) Today
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? When I go to select kits to go into a game it freezes and doesn’t let me select kits.
What should be happening instead? Letting me select kits and playing a game

Whenever I want to play a game I can’t as it will freeze on the kit selection screen, it’s did it at the end of Fifa 22 also, it seems to only happen on the X/s version of fifa 

8 Replies

  • tgffrtt554's avatar
    tgffrtt554
    3 years ago
    @KizzaLOmax1999 One way I manage to play after if by clearing my saved data, but this becomes a nightmare everytime as I have to reset my camera settings and controller settings
  • antonf1822's avatar
    antonf1822
    3 years ago

    Same problem still happening with me has anyone found a solution?

  • 7938d5fa8ea8d50's avatar
    7938d5fa8ea8d50
    2 years ago

    Ive noticed that when im on a xbox party with someone i gameshare with,  it will give me this issue but when im alone playing i have no issues at all. Idk if this has anything to do with it. 

  • nikeyy00's avatar
    nikeyy00
    2 years ago

    Having this same issue with the new eafc game. Did anyone ever find a fix for it?

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