Wildcard missing from store pack

Question

Hey! Just opened a pack from the store called "Wildcard Foundations Garantee Pack" and it's supposed to have a wildcard inside and had no wildcard at all! THis happened yesterday, it's the 1000 points pack. How can I get some help?

By the way, tried to contact EA on the support email and chat and both with errors, so it's impossible to contact a business that sells content directly and I need to come down to fórums in hope of getting the right content.

dr_satan_88 · Answer

Nope, the contact forms don't work. It's crazy how a multi-billion company is able to scam people like this and not even have a support center that works...

jordan1235455 · Answer

@Dr_Satan_88 I just opened this pack and have tried to contact ea but no luck, did you manage to get this sorted?

ivesallstars · Answer

@Dr_Satan_88 Yeah I had this issue this week as well. Surely should get some compensation

dr_satan_88 · Answer

I don't know, they didn't communicate anything on their Twitter channels. Plus streamers only opened the bigger packs on stream, so I guess they didn't even try this smaller packs and this might not come to EA attention.&nbsp;

emmbo007 · Answer

I am didn’t get my wiinterwild card in my pack it said 100pent I should get it.

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Wildcard missing from store pack

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