Forum Discussion
9 Replies
I had this happen before but it got taken off me so I was just wondering how that works @EA_QueenBee
- EA_QueenBee2 years ago
Community Manager
@YungBandzz81,
You can get a soft-ban if you buy too many players in too short a space of time, and those do usually expire in about a day or so. Did you get a full on market lock, or was it one of these soft-bans? I honestly have no clue , which is why I’m asking cause I’m a bit confused @EA_QueenBee
- EA_QueenBee2 years ago
Community Manager
If you log in here, does it say you have a ban?
No it says sanction @EA_QueenBee
- EA_QueenBee2 years ago
Community Manager
@YungBandzz81,
If it says that you have a sanction, then it's permanent, and I recommend that you reach out to our terms of service team via the link I shared above if you feel like it's an error on their part. But I had this happen before and it said sanction and I ended up having my market back
- EA_QueenBee2 years ago
Community Manager
@YungBandzz81,
It might be that they overturned it themselves at some point then. But for this new one, I'd reach out to them about it, because unless our terms of service team overturns it, these bans are permanent. If you'd rather wait it out to see if they do it themselves again, then that's up to you, but otherwise you can always reach out to them. I'll share the link to the article with steps on how to contact them again.