Forum Discussion

Re: How to fix "EA app is not installed and is required to play your game" EAS FC 24

A mi no me funciono la solucion que comentan de cambiar la fecha, desde ayer me ocurrio lo mismo que a todos, lo que hice fue crear una cuenta nueva y asi pude jugar, Pero hoy por la tarde intente algo diferente y funciono.
1 Realizar la desinstalacion de EA APP con algun programa como Revo

2 Limpiar temporales
3 Reiniciar PC para que se borren todos los archivos relacionados

4 Realizar la instalacion nuevamente y normalmente

5 Clic derecho en la porqueria de EA App / propiedades / compatibilidad / tildar ejecutar en modo compatibilidad con windows 8 y ejecuten como admin

Avisan como les va, a mi me funciono eso

10 Replies

  • Jayolic's avatar
    Jayolic
    2 years ago

    I found a solution that worked for me. 

    1. Uninstall EA App

    2. Install Origin (google origin download and a link to techspot should come up) 

    3. Login and you'll be greeted with a message saying you need to switch to EA App.

    4. Install the App and you should be able to play.

  • I tried that too. Didnt solve the issue. Did you change anything else prior to that?

  • EA_rephii's avatar
    EA_rephii
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    2 years ago

    Hey everyone, 

    Can you please try the following if you see this issue launching the game from another client than EA App. 

    1. Close the game. 
    2. Make sure the EA App is open on your PC. 
    3. Launch the game via the EA App or through Steam / Epic while having the EA App open. 

    If you try and start the game through Steam or Epic while th EA App is closed, you might encounter an issue launching the game. 
    Could you please try these steps and see if this helps? 

    If not, could you try and take a video from your desktop showing Steam/Epic client and the EA App and then showing how you try to launch the game?

    -rephii

  • Sethron8's avatar
    Sethron8
    2 years ago

    Hi rephii,

    First sorry but I don't know how to make a video.

    But I've tried what you've asked, you could say I'm a pro at it as I've tried several times during these last days.

    And either I try to lunch the game from Steam of from the EA APP (every time the EA APP icon is minimized on my taskbar) each time i get the same message: "EA app is not installed and is needed to play this title. Back to install EA app".

    Yesterday, I even I've tried to lunch the game from Steam without having the EA APP installed on my computer, and the odd thing is that instead of lunching the EA APP to instal it (as it happened to me when only I was receiving the error "not being able to play to any of the online features of the game) now pop up a message to find out the correct program needed along the Game but not the EA app.....a message to look for the right program instead of finding it automatically or executing it, as if both programs are not related.

  • Thank you so much for this. I was desperate to find a solution and this finally fixed my game. 

  • I've tried this and it still doesn't work. When will EA fix this?! I could play yesterday after reinstalling the game, but now i can't. This is the first time of playing Fifa on PC and it has been the worst experience i've ever had. Such a banter companu, don't give a sh*t about the people buying their game year after year. Now i have bought the ultimate edition for nothing, because i couldn't even use the early access better then the 10 hours.

  • JeZxdd's avatar
    JeZxdd
    2 years ago

    EA is a joke. Would love to work in the department that fixes errors and bugs, i could just touch my balls every day at work and do nothing. there is only errors after errors. people paid 80+ euros for premium. there won´t be any compensation either. Wake the * up!!!

  • Yes is quite annoying the whole situation, more than one week for which I paid for and not being able to play, and no solution, no explanation, not further development, it's even worst in my case as I've gone worst, for not being able to connect online to not even lunching the game, and now with the no EA APP installed on my PC message.

    I've even tried to uninstall the game from Steam and installing the game directly from the EA APP, and never works every time appears a message of error downloading and installing.....it seems clear that there is a problem with the EA APP, and noone in EA knows how to fix it.

    And today the lunch of standard edition, which probably will mean more players not being able to play due to different problems or bugs: anticheat program, EA APP not installed, problems to conect online etc.

    At least I'd appreciate some concern from EA and the Communitiy managers, as I think they'll have a more direct way of communication with the company EA than us, the users. Instead of tagging every post as SOLVED when is not, they should make a post to communicate the developments with these problems, because right now the feeling is that they are doing nothing, and that they don't care about us....such a customer service......if it was a normal company a lot of people would be fired.....but instead they are laughing at us, with the messages of be patient, we are working on that.........

  • I recently had this issue with FC25, I went into safe mode and uninstalled EA. Then I reinstalled it normally (make sure to already have cleared you cache and repaired ea app) then when customizing setup install it into FC25 file. When you try to launch it will say that the game files are corrupted and they need repairing. Once the repair is done your game should be ready to play.

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