Re: I bought the FC24 Standard edition but didn't receive the game

you have to contact support chat so they refresh your library. But be careful because the game will be lost for you. I had the same issue and now I can't play online because it looks like they banned my account for no reason. I purchased the game using my own MasterCard that is for same region of my account. looks like EA have a lot of issues and glitches but they don't help and fix