Re: No EA Help e-mail/live chat/phone call option
First off, let me start by saying welcome to EA’s “Answer HQ”. Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!
If the Live chat option is available, it depends on the following:
- language or Country selected (try select eng, USA);
- time of the day, keep in mind European & American working hours;
- choose some other* problem & title (try selecting technical problem & some latest title, e.g. EA SPORTS™ WRC (racing game).
*Don't worry. EA agents/advisers are not angry if you (intentionally) select a wrong options (mentioned above).