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ProRecoil's avatar
ProRecoil
2 years ago

Re: PS5: Menu's causing fan to speed up to max and show overheating error.

@ProRecoil Also is anybody with the disc version of the game experiencing this? I'm curious to know whether this is a digital only problem or if not, then we can just put it down to the coding as no amount of cooling solutions prevent this from happening.

10 Replies

  • ProRecoil's avatar
    ProRecoil
    2 years ago
    @ProRecoil Ok it seems this problem is FAR WORSE than FIFA 23.

    There are far more instances in EAFC 24 of the menus causing the fan speed to max out and the PS5 then giving out an overheating error. This is a severe defect in the game and needs attention ASAP!

    So far i count 3 game modes (Volta, Ultimate Team, Pro Clubs) that this problem occurs in, not to forget the Main Menu. The product is pretty much unusable when this occurs as often as it does.
  • Luism_512's avatar
    Luism_512
    2 years ago
    @ProRecoil Hello, I'm facing the same problem than you, I have a disc version PS5 with EAFC 24 digital version. The fan turns crazy in the menus including main menu and pauses, I've had this problem since FIFA 23 but I've read that this has happen since FIFA 22 so it's a EA problem.

    The worst thing is that when you ask for help in forums they answer with the same generic answers like clean the fan o put it horizontal.

    I found a little solution to prevent that the PS5 turn off due to the overheating, when you get into a menu, press the PS button, go to Game Base in the Friends section and press Search Players button.

    This calms the fan for a few seconds, so you can do this in the half time to being able to finish a match with no problem, you can't stay in the Search Players menu more than 15 seconds because it kick you out of the match due to inactivity.

    It's disappointing we have to do these things to play a match with normality but that way worked for me so I hope this can help you.
  • ProRecoil's avatar
    ProRecoil
    2 years ago

    @Luism_512

    Indeed its been a problem since the past few FIFA's but still carried over and not addressed in the latest edition, in fact its even worse in EAFC 24.

    Like you say, having to do these little workarounds which still present the possibility of kicking you from matches is just not good enough, we need a proper fix from EA and fast!

    Even Xbox's are shutting down this year so its a very widespread issue that needs addressing.

    https://answers.ea.com/t5/Technical-Issues/EA-Sports-FC-24-shutting-down-Xbox-Series-X/m-p/13021119/highlight/false#M13963

  • PureAddict79's avatar
    PureAddict79
    2 years ago

    Check if you have the playstation upside down as that is why will be overheating 

  • ProRecoil's avatar
    ProRecoil
    2 years ago
    @PureAddict79 I have tried both my digital and disc version PS5's in numerous positions and none of them worked, same problem, i did mention this in the first post. Why we should have to do or try something like this JUST FOR THIS GAME, is absolutely ridiculous anyway.

    The fact the staff at EA are ignoring this problem for 2 years now is rather alarming too. Doubt i'll be buying the next one if its not fixed this year, at risk of dealing with it for 3 years on the bounce with no fix.

    Its not just PS5's either, its Xbox's too, i linked the Xbox post previously in this topic.
  • ProRecoil's avatar
    ProRecoil
    2 years ago

    @EA_Cade Could we have some update on this please? I see no sign of this problem even on the Trello tracker. Not to mention a lack of a reply here from you guys.

  • halotzi's avatar
    halotzi
    2 years ago

    Hey! 

    I got this message for the first time 4-5 months ago. I cleaned my Ps5 and the problem wasn't solved but I never faced this problem in any other game. I was sure the problem was with the meta files on FIFA 23 and then in EA FC 24. In some point I thought that maybe my account is corrupted or something LOL.


    However, after I got the overheating message again, this time at Spiderman 2, I knew the problem is with my PS5.
    Because I don't have a warranty from Amazon anymore (my PS5 will be 3 years old in January) I went to a private fixing lab.

    They said that my PS5 is clean as a new one but I almost didn't have any cooling liquid metal inside.

    It took something like 30min and cost me 150NIS which is 39$ and since then (2-3 weeks) my PS5 has been working perfectly!

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