Forum Discussion
7 Replies
Thanks for getting back to me and can you please see attached pictures should you require anything further please let me know
- EA_Pulsar2 years ago
Community Manager
@Marshydrools We can try some steps to help you connect online.
Restore Game License - https://manuals.playstation.net/document/en/ps4/settings/license.html
Temporarily remove any other devices from your console (external hard drives, bluetooth headsets, etc.)
Set Manual DNS.
Go to the internet settings -> network -> set up internet connection -> Wifi/LAN (depending which you are using) -> Select custom -> choose your network (wifi) -> Leave IP Address Settings as automatic -> DHCP leave as do not specify -> DNS Settings choose manual -> and fill in primary 8.8.8.8 and 8.8.4.4 as secondary -> MTU leave as automatic -> Proxy Server leave as do not use -> Test connection.
Try these connection troubleshooting steps
https://help.ea.com/en/help/faq/problems-playing-online// Tried everything you said, but still unable to connect
Same thing for me! It’s not working! What’s the point in spending all this money for the game and can’t play it
the same problem.
can't play Ultimate team, and can't play tournamentsI can't connect es servers
Can anyone please resolve this. ??