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Thanks for getting back to me and can you please see attached pictures should you require anything further please let me know
- EA_Pulsar2 years ago
Community Manager
@Marshydrools We can try some steps to help you connect online.
Restore Game License - https://manuals.playstation.net/document/en/ps4/settings/license.html
Temporarily remove any other devices from your console (external hard drives, bluetooth headsets, etc.)
Set Manual DNS.
Go to the internet settings -> network -> set up internet connection -> Wifi/LAN (depending which you are using) -> Select custom -> choose your network (wifi) -> Leave IP Address Settings as automatic -> DHCP leave as do not specify -> DNS Settings choose manual -> and fill in primary 8.8.8.8 and 8.8.4.4 as secondary -> MTU leave as automatic -> Proxy Server leave as do not use -> Test connection.
Try these connection troubleshooting steps
https://help.ea.com/en/help/faq/problems-playing-online//- 2 years ago
Tried everything you said, but still unable to connect
- 11 months ago
Same thing for me! It’s not working! What’s the point in spending all this money for the game and can’t play it
- 7 months ago
Can anyone please resolve this. ??
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