It appears that EA has done something server side that has resolved this issue. It also appears to have fixed the issue on previous Fifas.
Thankyou for finally resolving this EA.
Just tried it with my Mrs account and it works. So it must be account specific. I don’t get why no one that’s official confirms there’s an issue and they’re trying to fix it.
It's definitely not a home network issue. I got the same nonsense for months from the Web support team. They don't have a clue they just give the same script responses every team. This need an actual EA FC developer to fix the bug in their code.
Hopefully we will get an official response from them on Monday. Support have checked my account they said it’s all fine and told me to force quit the game and relaunch. Which no surprise doesn’t work. I am waiting on their next steps.
Community ManagerHey all, to start with if you are seeing this error then it can be that you are having issues with your connection, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Darko
Hi @EA_Darko it is definitely account specific, I have checked on my account and there are no bans nor have I done anything to warrant a ban. When I purchased FIFA 23 back in December there was server issues which then in March they were fully not working with UT. When support notified that they were then fixed UT was working but Volta still was not working after going down and never worked since for me. When FC24 Beta was out Volta I gave Volta a go and it was working for me. Coming to ultimate being released I’ve not been able to get on it at all.
When first launching Volta on FC24 I selected avatar, created club name and then it loads for a while and states “There was an error accessing server data, please try again” and every time I select Volta I get the above message. I have tried multiple solutions with EA Support and they don’t know what the issue is as well. But it seems like it’s Volta servers don’t work with my profile. Everything else is working fine at the moment, part from Volta
I'm having the same issue both fifa 23 and 24,volta not loading, everything else works fine... Including pro clubs.
Is there any update to this? I keep contacting EA support and they mark my case as fixed and send me a survey asking what I think of the service? The game has still not been fixed and doesn’t load.
This is happening to me as well and I can’t even load into club lobbies either. This issue should be addressed with high priority, and should be fixed really soon. Plus there’s also a bug in Clubs where once you do a skill game to gain Weekly XP, upon completing a drill the game doesn’t loads to a blank screen to where you have to force quit your game.
Gamertag: LittlePDee
