Forum Discussion
Yep. Same here, had this problem middle of fifa 23, worked for months then suddenly got the same error message now since then and for FC24 so far, absolutely no chance of getting into the mode. Get the same error message every time, absolutely ridiculous that this is still a thing. I’ve scoured every single forum for a fix, tried everything suggested and nothing works. So for anyone new here, looking for a fix. There isn’t one. EA need to patch this, it’s a bug that has carried over from 23 to FC24… how can you not publicly acknowledge that… disgraceful customer service.
100% seems to be account related, nothing to do with ISP, network related issues, console preference or if you’ve had a previous ban.
I’ve even tried deleting my saved pro and profile data from FIFA 23, since that is obviously where this bug has emerged from and that had no affect on this issue. In fact, deleting any saved profile data does nothing because as soon as you reload the game it just drags it down from the cloud and EA’s servers anyway….
I do remember this happened to me after I purchased an item from the Volta store. I don’t remember that item but that’s the last thing I remember doing.
It’s definitely on EA’s backend. I’ve tried every single suggested “fix” from EA and absolutely non work as they assume it’s to do with connection issues or a console cache issue, that’s not the case, since everyone here can play other modes without issue online.
If the game had an option to erase your clubs/Volta avatar I’d bet my house that it would work again, something in the creation system for cosmetics has bugged the Volta mode into not being able to load it from EAs backend. That is where they need to start looking for this bug, in fifa 23s Volta store/ cosmetic system.
This need raising with the dev team and adding to the tracker ASAP. It’s literally a whole service of a product we’ve all paid for that we can’t access….
- lfcjohn6182 years agoRising Traveler
Totally agree it's account related and not related to any connection issue. I can play with a different avatar at Fifa 22 Volta but as FC 24 will auto import FIFA 23 avatar, i can't start Volta at FC 24.
The main point is EA please add this issue to the bug tracker otherwise it has no help for the situation.
- Hadokashi2 years agoNot applicable@sasassassin I wish they could really fix this issue because so many are missing out on half the experience. This is my second fifa game with no access to Volta. It WAS DEFINITELY an item I got from the store that started all this for me as well.
- ju_2timez2 years agoNot applicable
Same here. It’s unreal EA refuses to acknowledge the issue.