STORE - There was a problem communicating

Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? OZER OZDEMIR596
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/18/2023
What time did you see the bug? (HH:MM AM/PM) 09:10 PM
What is your time zone? EAT - GMT + 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves?  I need help: I was have budding starlet evolution 77 rated Arda Güler. I complated a sbc then i go to store. The game says; "There was a problem communicating...". Then I opened Ea Companion App. The game says: Unassigned players. I clicked it. Unassigned player is my 77 rated budding starlet evolution Arda Güler. I didnt use this 77 rated evolution Arda Güler for sbc but this player is unassigned. I can't use my 77 rated evolution Arda Güler. I can't sell too. I just want to use my budding starlet evolution 77 rated Arda Güler. Please help me
What happens when the bug occurs? The game says: "Connection Lost"
What should be happening instead? I can get my 77 rated budding starlet Arda Güler from "Unassigned Players" to my squad

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I need help: I was have budding starlet evolution 77 rated Arda Güler. I complated a sbc then i go to store. The game says; "There was a problem communicating...". Then I opened Ea Companion App. The game says: Unassigned players. I clicked it. Unassigned player is my 77 rated budding starlet evolution Arda Güler. I didnt use this 77 rated evolution Arda Güler for sbc but this player is unassigned. I can't use my 77 rated evolution Arda Güler. I can't sell too. I just want to use my budding starlet evolution 77 rated Arda Güler. Please help me.

Hey, i have the exact same bug? Did u fix it ? Same player

@Gkyumeee The bug is still not fixed. Another person that i saw in Answers Hq wrote this: Once the task expires the problem is fixed.

@Danielillo3306 Yes, I heard, but my only option is to wait. I'm just asking to be sure: Will the problem definitely be fixed after 22 days? I mean; is it possible that the problem still persists after 22 days?

My platform is ps5. And this same situation happened with me. It was with bernardo silva card evo now i cant open packs. Please fix this . I dont care if you remove the bernardo. Please let me open packs and play the gamee EA PLEASE FIX THIS 🙏🙏

damn. I have to wait 11 days