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StarWarsACJ's avatar
StarWarsACJ
Rising Newcomer
15 days ago

Stuck on loading into match Screen

I have spoken to numerous EA advisors to no avail, but perhaps one of you will know. I can load into FC24 just fine, but when I try to enter a match it just gets stuck. It sits on a gray screen with the green FC loading logo at the bottom endlessly. I was able to play one quick match when I first installed the game, but haven't been able to play any mode since. The problem isn't my connection, as everything else on my computer, including other games, work totally fine, and I have tried it on multiple Wi-Fi connections, so I am not sure why it gets stuck. I also have tried uninstalling and reinstalling both the EA app and FC24, and repairing the game, which worked one time, for one more match, and then it hasn't ever worked since. If anyone knows why this is happening I would love to hear solutions. Thanks!

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hey StarWarsACJ​. Have you installed the game and the EA app in their default location? Check also if it's not because of a damaged save file. You can delete the existing settings folder from this location C:\Users\[Username]\AppData\Local\EA SPORTS FC 24 (App Data is usually a hidden folder so it can be changed from the View dropdown.)  

About FC 24 Technical Issues & Bugs

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