Stuttering on XBOX Series s
Since the release, the game keeps stuttering during both online and offline matches. The issue is not related to any connection issue (I use a cabled connection with a top tier internet provider). ...
Forum Discussion
EA_Shepard
Community Manager
Community Manager@Kreeznana Hey, which game specifically are we having an issue with?
@EA_Shepard hello! I have this issue on EA Sports FC24. I now realise I posted in the wrong section, apologies about that.
- EA_Shepard
@Kreeznana No worries. Going to swap you over to the right boards and get you some help on this one. See if the following help out with this one first and we will go from there!
- Quit all running Apps (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
Let's try clearing out corrupted files. From the main in-game menu, navigate to Customize > Profile > Delete to bring up the game's file list. Delete all files except Online Pro-files, and Any files with Career or Journey in the name, These are Career or Journey Mode saves and will not be re-downloaded.
@EA_Shepard wonderful, thank you for the very detailed answer and for your help. I will be sure to try all these tips out. Cheers!
