Forum Discussion

NicoVelas7's avatar
2 years ago

The game colours have changed red is displayed as purple colour with greenish sh

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? NicoVelas7
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/13/2023
What time did you see the bug? (HH:MM AM/PM) 10:40 PM
What is your time zone? IST - GMT + 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? If you can login using my account you will be able to see purple and greenish grades everywhere
What happens when the bug occurs? The gameplay is affected the colours of the pitch the players is affected it's painful for the eyes to watch such improper colours. Red colour is displayed as purple colour
What should be happening instead?

The colours are bad red colours are displayed are purple. Green colour are displayed as lime green which makes it uneasy for the eyes. The gameplay is affected because of this issue

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Danyal02ay 

    One post is sufficient, thanks.

    @NicoVelas7 

    Disconnect both ends of the HDMI cable and reseat securely and retry. 

    Try with another cable if you can. 

    It is possible this issue relates to a setting called HDCP, try toggling this in the PS5 settings and check again.

    Note this may affect streaming or external game capture, thanks.

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