Hey everyone, it looks like some of you are feeling uncertain about the player items you've received. No worries! I just wanted to hop in and let you all know that both versions are actually available in packs and everything is working as it should be.
Hope this helps clear things up for you!
Product: EA SPORTS FC 24
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? MdotzEUR
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/01/2024
What time did you see the bug? (HH:MM AM/PM) 20:00
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Check my account.
What happens when the bug occurs? I opened a 82 x20 pack and received TOTW Hansen whilst her TOTY was still in packs.
What should be happening instead? I should be getting TOTY Hansen.
Packed TOTW Hansen when her TOTY was still in packs. Compensation please?
