Hey everyone, it looks like some of you are feeling uncertain about the player items you've received. No worries! I just wanted to hop in and let you all know that both versions are actually available in packs and everything is working as it should be.
Hope this helps clear things up for you!
Community ManagerHey everyone, it looks like some of you are feeling uncertain about the player items you've received. No worries! I just wanted to hop in and let you all know that both versions are actually available in packs and everything is working as it should be.
Hope this helps clear things up for you!
Продукт : EA SPORTS FC 24
Платформа : PC
Пожалуйста, укажите модель вашей платформы. PC computer windows 11
Какой у вас тег игрока/PSN ID/Switch ID? TTARZONI
В каком режиме это произошло? Ultimate Team™
Какая часть режима? Задачи по подбору команды
Можете ли вы назвать дату (ММ/ДД/ГГГГ), когда вы обнаружили ошибку? 02.02.2024
Во сколько вы увидели баг? (ЧЧ:ММ AM/PM) 11:59
Какой у вас часовой пояс? ECT – GMT + 3:00
Как часто возникает ошибка? Каждый раз (100%)
Шаги: Как мы можем найти ошибку самостоятельно? Открытые пакеты
Что происходит, когда возникает ошибка?
Я получил карточку Хансена в версии «Команда недели» 92, а не в версии «Команда года» 97. Я попросил дать ее мне в версии «Toty», потому что чувствую себя обманутым. Надеюсь, вы вернете ее мне в версии «Команда года». правильный вариант, жду вашего ответа, заранее спасибо за помощь
мое имя пользователя: TTARZONi
Что должно произойти вместо этого? Мы должны получить Хансена Команду года! До завершения команды года осталось 9 часов. Исправьте, спасибо!
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. pc
What is your Gamertag/PSN ID/Switch ID? TTARZONi
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/02/2024
What time did you see the bug? (HH:MM AM/PM) 11:59pm
What is your time zone? ECT - GMT + 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open packs
What happens when the bug occurs? I opened my 85x3 forwardd and got totw Hansen 92 totw instead of the toty... Aren't we normally supposed to only pack the toty version of these players! Please fix this as soon as possible and give us the right item (toty) of hansen
What should be happening instead? We should be getting toty Hansen!
How is that a solution being both items in packs? It's always the higher version stays in pack and lower version comes in pack after the promotion is over. As much I remember this was written in EA forums. Can anyone show written line than both versions of any player be in a pack at same time ?
I've not seen any video of anyone packing the toty hansen and I find it to be ridiculous that she has a totw one in pack
I've not seen any video of anyone packing the toty hansen and I find it to be ridiculous that she has a totw one in pack
I’m having the same problem!! Terrible costumer service
That’s no a solution!! Mostly when I texted your live chat!! And got confirmation that I was receiving 100% the Toty version!!
that’s not right!!
fix the problems for all of us!!
not that hard
This is false information! I spoke to EA Live chat and was told that hundreds of thousands of players were being affected by this BUG and that we will get a solution with the correct item being given to us (TOTY).
who is lying? TOTY Hansen was taken OUT of packs EARLY
GIVE US OUR TOTY HANSEN
