Forum Discussion

BangAverageBret's avatar
BangAverageBret
3 years ago

Ultimate Team Persona

I have pre ordered the ultimate edition of EAS FC 24 for Xbox using the Microsoft store on the Xbox but have two accounts linked to EA. my main Xbox account and my sons PS5 account, how do I know my pre order UT points will go to my main account (Xbox) and not to the PS5 account (no longer used)

also I can’t unlink the PS5 account from my EA account because I have already done that this year and had to re link it as it stopped me from using the FIFA 23 Web App.

I just don’t want to of paid out 89.99 to get the 4600 UT points and they go onto an account that no longer gets used, they need to be on the Xbox account.

technical issues

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @BangAverageBrett I understand your concerns, but don't worry. All your pre order bonuses will only be granted to the account where you purchased your pre order. Those cannot be moved to different platform accounts. 

    Once you unlink a platform account from your EA Account and link it to a new one, you cannot unlink it again for six months. Make sure unlinking is the best choice for you and that you understand the risks before you follow these steps. If that's the case you have to wait until you can unlink your PSN account. 

  • BangAverageBret's avatar
    BangAverageBret
    3 years ago

    Thank you for your swift reply.

    So just to clarify I will get my preorder UT points on the Xbox (the console I preordered game from) ?

    also when do I get the UT points? I have been using the web app and am yet to receive them.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Yes, If your pre-order was made on Xbox you will receive your pre-order contact on that platform only. 

    Ultimate Edition content will be available from September 22, 2023. You can find more information here. 

Featured Places

Node avatar for FC 24 Technical Issues & Bugs

FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.Latest Activity: 3 years ago
20,842 Posts

Recent Discussions