Unable to claim foundations rewards

Product: EA SPORTS FC 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your Gamertag/PSN ID/Switch ID? Fog_Inter75
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/07/2024
What time did you see the bug? (HH:MM AM/PM) 09:25 AM
What is your time zone? AET - GMT + 10:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go into Objective screen
What happens when the bug occurs? The rewards show up as unclaimed, but I can't claim them - when I click on "Claim All Rewards" nothing happens - this is the same on mobile app and web app
What should be happening instead? I should be able to claim these awards

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See above for details