Hi there, @jasglockk
It looks like this might be account related. Please open a case here with an advisor so they can assist with this. Thank you.
Hi again,
Thanks for your answer.
I had previously switched my PS5 to wired connection and it didn’t fix the issue. Also deleted personal saved data multiple times and it didn’t yield anything.
I guarantee I’ve exhausted the vast majority of troubleshooting steps - I listed most of them in my initial post.
I still believe this requires attention from the game team on an individual basis - otherwise I genuinely don’t see how this would be fixed
Community ManagerI agree this is an account issue. I'm very sorry to say, there is nothing I can do to help with this. You'll need to again contact an advisor for assistance. It looks like you still have a case waiting for a response so it would be best to contact the advisor again through that case.
