This can occur when submitting a lot of SBCs over a short amount of time. Try logging out of Ultimate Team and then loading back into it to prevent any sync issues. If that doesn't help, you'll just have to wait it out.
Community ManagerHi there, @dafrips
Try submitting this SBC through the web/companion app. Let me know if that helps or not. Thanks!
I have also been experiencing the issue. I am unable to submit in game or the web app. Someone suggested it might be due to how many sbc’s I have completed due to TOTY in a short time
Community Manager
@BlueHeff99 wrote:
I have also been experiencing the issue. I am unable to submit in game or the web app. Someone suggested it might be due to how many sbc’s I have completed due to TOTY in a short time
That could be the case. Just give it a day and you should get past this issue.
Is there no other workaround? It’s a bit frustrating with Toty out and having packs saved to open. Instead I have to wait for this glitch to be gone so I can submit all the duplicate items I’m receiving
Hi pls reply
I did it and apparently from my friends I have been SBC banned.
How do I stop it
Community ManagerThis will expire within a day. I recommend letting 24 hours pass before attempting any more SBCs.
Can you explain why this happens at this time of the year EVERY year? Y'all put these promos up for previous cards to draw people in to next year's game and your servers are still from the 1960s so they start crashing and nothing works right is the only way that I can see this... The sbcs start not working between 10:30 and 11:00 Central standard Time in the US and the reset isn't until noon Central standard Time in the US... I noticed it starting this year as soon as the mess up with that 99 icon happen last week. So I guess my main question here is why is EA screwing up its own game is it to make sure that nobody gets good cards and that we have to go spend thousands of dollars in your store to get that card or what because 12 years of this game I have never received a 99 card out of a pack unless it was candy last year and by candy I mean the lewandowski and the Allison and the donorama that y'all kept giving away like candy... And by the way the reply that you gave to dude up top is garbage because it's not us it is your servers that are glitching out and blaming it on us is absolutely uncalled for. Every time I try logging back in after I get kicked out from trying to complete an SBC I get the same message from the FC team welcome to footie's week 5. Can you explain to me how my network is glitching out and making that announcement keep popping up every time when it's your servers that do all this.
its not working.
