Forum Discussion

tbeer8's avatar
tbeer8
2 years ago
Solved

White Screen - Ps4

Product: EA SPORTS FC 24 Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Pro What is your Gamertag/PSN ID/Switch ID? Which mode has this happened in? Kick off ...
bug
olibog2012's avatar
olibog2012
Seasoned Newcomer
11 months ago

When opening FC24, screen turns white. Background sound is on, but completely white screen. I tried all suggestions above, does not work.

olibog2012's avatar
olibog2012
Seasoned Newcomer
11 months ago

According to chat GPT (but these suggestions does not help):

A white screen on EA Sports FC24 (formerly FIFA) on PS4 can be frustrating, but there are several troubleshooting steps you can try:

Basic Troubleshooting:

Restart your PS4: Completely power off your console, unplug it for a few minutes, and then plug it back in and restart.
Check for Updates: Ensure that both your PS4 system software and EA Sports FC24 are updated to the latest versions.
Rebuild Database: Go to PS4 Safe Mode (hold the power button until you hear the second beep), and select "Rebuild Database." This can help fix corrupted files.
Reinstall the Game: If the problem persists, try uninstalling and reinstalling EA Sports FC24.
Additional Steps:

Check Internet Connection: Make sure you have a stable internet connection, as the game requires online access.
Reset Router: Restart your router to see if that resolves any network issues.
Restore Default Settings: In PS4 Safe Mode, choose "Restore Default Settings." This will reset your PS4 settings to their defaults, potentially resolving the issue.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,641 PostsLatest Activity: 8 hours ago