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Hi there, @miths1992
Thanks for reaching out to us. I'll try to help with your connection issue. First, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
Hey! thanks a lot for the reply.
I have tried these steps.
Restarted the router multiple times, restarted my Playstation, restarted FC24, reinstalled FC24.
None of these steps have helped me.
PS : I usually have 250-300Mbps Internet.
- EA_Aljo2 years ago
Community Manager
Thanks for those details. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.
- 2 years ago
Added the images
- EA_Aljo2 years ago
Community Manager
It looks like your problem is being on a wireless connection. Can you switch to a wire or is your router too far away? If it's too far, can you move close enough to use a wire just to test it out to see if there's a difference?
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