Forum Discussion

miths1992's avatar
miths1992
2 years ago

you lost your connection to your opponent seasons

Product: EA SPORTS FC 24 Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your Gamertag/PSN ID/Switch ID? mithun-airani Which mode has this happened in? ...
bug
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@sanket_360 

Have you contacted your ISP to see if they are noticing any issues with your connection? That would be the first thing to do.

You also can try using alternate DNS settings with these instructions. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

sanket_360's avatar
sanket_360
Hero+
2 years ago
@EA_Aljo Yes, I contacted several times my ISP provider. But they dont see any packet loss on their test tools. Only EA connection report shows packet loss. This is only proof I have and ISP not considering EA connection report as valid test.
Is there any other way (or site) to verify these parameters - packet loss, jitters etc?

I will try DNS instructions you mentioned above next few days and will let you know the outcome.

Thanks again for inputs.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,769 PostsLatest Activity: 2 years ago