Connecting to the Ultimate Team is not possible at the moment
I got this error Connecting to the Ultimate Team is not possible at the moment on PS5, how to fix? I didn't get same error on second account
Forum Discussion
160 Replies
Its a shame we pay for this game and this its the quality of the service we get back..
Getting same error when trying to play squad battles
I have the same issues I’ve followed all possible steps and still nothing I’ve spoken to ea and they say it’s a bug in the game,I’ve spent £££££s on this game to not be able to play it
Sane
ARE YOU SERIOUS?
8 HOURS...
AND NO FIX?
I HAVE NEVER SEEN SUCH SUPPORT WITHOUT ANY IMPROVEMENT OR FIX...
WOW
I THINK WE SHOULD START TO LOOK OVER ANOTHER OPTIONS FOR FURTHER YEARS.......
WOW
8 HOURS...
WHAT A SHAME...- Is there any way to escalate this
The Problem is companies like EA they think like customers are dependant to them...
This is the sign of this unresponsive situation... They do not care or answer for 8 hours , can you believe that ?
This is unacceptable, I'm seriously thinking to change and find another options for only this reason...
I don't really care if this is official or not, I just want to have fun with my free-time but Companies like EA do not care about customer satisfaction or support.
Who's gonna give 8 hours back? Do they care ? No... Are they gonna work to compensate this ? No...
Bro, even you find someone 8 hours is a big time for Major incidents...
Companion doesnt work, Game is broken, and other stuff... Means garbage...
What they will do? They will send all users a cheap message apologizing and continue act like this for future.......
The only thing you can do as a customer, to leave EA and EAFC to send a massive message, which I'm thinking to go their rivals...
🙂
Nothing will change.I would guess that you will have to wait for them to come to work. I dunno if they have been off for holidays or not but it’s also off hours in Canada so even for a normal work day they are probably off.
But hopefully they have it up soon. I know a lot of people enjoy playing the game.
- @RadioShaqs This is also unacceptable, continuity term is one of the most important word for this case🙂
I mean, there should be Major Incident teams, or shift for 7/24 support/maintenance in today's IT world(I'm an IT worker...)
This business, is huge bro, you may not even calculate the numbers and as a customer, and a player, I'd like to have the best service when I pay, sorry this should be serious stuff, it can be a game but Support shouldn't be a GAME... The same here, on PC. Since yesterday 10pm cannot log in. As this issue does not affect fifa points, no need to do anything...right EA??!!!
What a company!!!
Clearing cache on EA App or changing DNS settings did not help, it is clearly on their end, can you finally work to solve this issue? The fact this applies only to some of the users (and not to all) does not mean you can leave it as it is!!!!
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