Forum Discussion
EA_Solaire
Community Manager
2 years agoHi @Zorombe7A
Please give the following steps a try to help with this error:
- Please run through the connection guide here as well as the steps from Xbox
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Try removing and re-adding your gamertag from your Xbox
- Check that you have an open NAT type on your console
If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further.
Zorombe7A
2 years agoSeasoned Novice
I did what u suggested but still have had the same problem for over a day and a half now i didn't even get to complete my fut champs matches, everything with the network works just fine when I try to play a friendly match with my friend and try the pro clubs everything work fine the problem here in my ultimate team