Forum Discussion
102 Replies
I have exactly the same issue. I’m using wired connection. Tried google dns servers. Enabled qos to prioritise PS5.
one thing I noticed that it is more likely to finish match if I do not do any substitutions during the game. Any substitution is guaranteed to be disconnect, after resuming the game I see loading icon in the bottom of the screen constantly spinning during gameplay and the game become laggy and disconnect after a minute.
Connection quality report do not show any issues. I have stable 15ms ping and 0-0.1ms jitter and 0-0.01% packet loss.
- EA_Aljo2 years ago
Community Manager
Unfortunately, I'm out of ideas. Please contact an advisor to see if they have any other suggestions. You can open a case here.
The last thing I tried is reinstalling the game. So far it works well after 5 matches
- EA_Aljo2 years ago
Community Manager
Glad to hear it. If you have any other issues, please let us know.
@EA_Aljo I’ve tried all of them but didnt work out. Even reinstalling game didnt work as well.
I'm having same problem here. Today I've got 5 disconnects only in UT. Playing Rivals or Squad Battles.
I'm playing on PC.
Please help me. Thank you
I've been having the same problem onky recently.
I've attached my score.
I'm on xbox series x.
Has cost me evolution upgrades and point and coins.
I have also change dns to 8888 8844
Still same problems
- EA_Aljo1 year ago
Community Manager
Hi there, @IMACDONALD01
It looks like you're on a wireless connection. Can you switch to a wire or is your router too far away?
I done a wired connection, exactly the same
I also reinstalled the game, reset the xbox, still same problem