EA FC 24 KEEPS CRASHING PS5
i have contacted customer support 6 times and followed instructions, they said they would get a technician to fix it, and it would take a couple hours, its been 3 days. i have re-downloaded the game ...
Forum Discussion
Same thing over here - but after this happened on and off with FIFA 23 on PS5 for me i was at least smart enough not to buy the ultimate edition. You're right though - customer service is not anywhere near where it should be - they just close out the tickets without even responding to me.
I've tried clearing cache, rebuilding database, and resetting my ps5 all to no avail.
Nice little bonus for the hour download time every time i try the above process hoping that this time the result will be different.
From the research I've been forced to do on my own (because EA is literally NO HELP) has me thinking this it's beyond software and unfixable short of sending my console in to be "repaired" (even though there's seemingly nothing wrong with it) for the low low price of $250.
Would love someone to prove me wrong - i just miss the days where you popped a game in your console and it worked...
@f0rty0ztafreed0m Oh and just to be clear i had these problems with FIFA 23 and (foolishly) bought EA FC 24 hoping the issues were sorted. They are clearly not - they are worse. Also has my kid in a puddle of tears because she doesn't understand.. thanks EA! Thanks Sony! Money well spent!
Im so sick of it not loading im so pissed off thanks ea for having sh#t servers and taking for ever to load and crashing well spent $150 thanks
Update: been two weeks since this game dropped and not a word from anyone from EA on this topic, aside from @EA_Barry - who told us to rebuild the database which clearly does not solve the problem. Shameful!
@EA_Barry are there any other potential fixes or details about exactly what is causing this issue and if there will ever be a fix to it?
Tried to play both the PS5 and PS4 versions of EA FC 24 today and even after an update, neither will get past the EA FC 24 loading screen.
No offers for help. No offers for a refund. Happy to let us sit here and spin while you take our money in exchange for offering us fun but instead it's only a gut punch and no remedy to make things right.
PLEASE HELP US YOU'VE BASICALLY TAKEN OUR FAVORITE GAME AWAY FROM US
This garbage game still doesn't work after yet another month.
Fifa 23 still crashes as well - comical.
EA are frauds who don't give a * about their customers. Hope karma gets you all.
