i have contacted customer support 6 times and followed instructions, they said they would get a technician to fix it, and it would take a couple hours, its been 3 days. i have re-downloaded the game 4 times and still no luck. Support chats also have crashed and don't allow me to chat or even send a new appeal, absolutely horrendous, worse than Chelsea.
sorry to tell u buddy but u and all of us wasted our money. we aren’t content creators so it doesn’t matter ea will not do anything to fix it because they are still absolutely racking in all the cash from idiots who spend money on this game.
Hi mate, is it fixed for you yet? I’ve got the same problem…
My brother has the same issue and he has noticed that it only does it during a replay, or when someone pauses the game.
Hi everyone,
I have the same issue here. I have done everything you can thing off. I can’t get more than 2 games in before the game crashes. It also crashes when I am playing Squad Battles. It randomly signs me out of the EA server or it just crashes stuck on one screen.
Dear EA support,
Are you working on a resolution for this? I have purchased the ultimate edition and spend a little bit in ultimate team. If this this is not resolved, are we able to get our funds back. Please reply so all can have faith in this game and continue to play. This issue is happening on my PS5.
Thank you,
Update: been two weeks since this game dropped and not a word from anyone from EA on this topic, aside from @EA_Barry - who told us to rebuild the database which clearly does not solve the problem. Shameful!
@EA_Barry are there any other potential fixes or details about exactly what is causing this issue and if there will ever be a fix to it?
Tried to play both the PS5 and PS4 versions of EA FC 24 today and even after an update, neither will get past the EA FC 24 loading screen.
No offers for help. No offers for a refund. Happy to let us sit here and spin while you take our money in exchange for offering us fun but instead it's only a gut punch and no remedy to make things right.
PLEASE HELP US YOU'VE BASICALLY TAKEN OUR FAVORITE GAME AWAY FROM US
Vous etes surtout des veritables escrocs qui pillé l'argent de passionnés mais quand la communauté portera plainte contre vous celle-ci aura un poids que vous ne pourrez négliger.
Ce croire puissant n'est pas suffisant en 2023 tous les coups sont permis 😉
Game is crashing so much! I really want to recommend this game to friends, but its really hard to do right now with the crashing. Im losing games in rivals due to it logging out. Almost everytime I submit a SBC it kicks me out ... searching the transfer market, you guessed it ... kicks me out. Can someone please help?
Platform:
Which console generation do you have? PS5
What is your Gamertag/PSN ID/EA id? mallard_matt
Date/time issue occurred: Frequent
What type of issue do you have? Crash
What is your connection type (Wi-Fi/Cable) tried wi-fi and hotspot
Which mode has this happened in? Ultimate Team
Which part of the mode? Playing games, sbc's, searching transfer market
How often does the bug occur? too much
Steps: How can we find the bug ourselves? ...
Recent Timestamp (Date, Time, Timezone) 8:10PM CST 10/23/2023
Images of the error are also useful
Community ManagerHey all,
You can help our team collect the necessary information by using the Google form posted here if you are experiencing crashes with the console version of EA SPORTS FC™24.
Or you can post here the following information:
You ain’t the only one dude
