Hellothe obligatory im banned Thread.I belive that i was banned for buying Mathy Tell at max price (10k).Well for what reason did i buy this gem of a player ? Could it be for the Striker Evolution wich i paid 75 k coins for ?Yeah of course it was for this Reason. I realy hope that it will just take some time , and we can use the transfer market soon again ... but reading the History of Bans here ... i do start to loose my hope for this vision.Have a nice DayCase ID #158559050 Pls dont make me wait 10 days for an Reply. I already have the problem that i wrote my dispute in german... i think they dont have much Poeple working wich can speak german.

@SGANONN1 I guess there ban system is like a referee in ea fc 24 giving red cards for no particular reason

@EA_Aljo Thanks. Somehow, I was able to create a new case. But smth tells me that it’ll remain unresolved as previous one.

Hi there, @TheRealKaladin We can't help with banned accounts through Answers HQ. You'll need to wait for a response to your dispute.

@EA_Aljo what is an average waiting time? I’m waiting since 10/16/2023 and got not a single answer till today.

I am assuming then since I’m also banned that the reason was for buying chalobah for evo at 8.9k

EA FC 24 Ultimate Team transfer market ban

17 Replies

EA_Aljo
Community Manager
2 years ago
Hi there, @TheRealKaladin

We can't help with banned accounts through Answers HQ. You'll need to wait for a response to your dispute.
ximikavt
2 years ago
@EA_Aljo what is an average waiting time? I’m waiting since 10/16/2023 and got not a single answer till today.
kdo0220
2 years ago
I am assuming then since I’m also banned that the reason was for buying chalobah for evo at 8.9k
EA_Aljo
Community Manager
2 years ago
@ximikavt @kdo0220

You'll need to open a case with an advisor to to get an update. That can be done here.
ximikavt
2 years ago
@EA_Aljo There is already opened case #157367985 from 10/16/2023. Should I open one more?
EA_Aljo
Community Manager
2 years ago
@ximikavt

Since it's been more than a week, you should try opening another case with an advisor and not submit another dispute. That goes to ToS and you're not able to talk to them. Opening a regular case will get you in touch with an advisor. They can look up the status of your dispute.
ximikavt
2 years ago
@EA_Aljo I don’t see where I can open a regular case. Could you please provide a direct link?
EA_Aljo
Community Manager
2 years ago
@ximikavt

You can open a case here - https://help.ea.com/en/help-home/
ximikavt
2 years ago
@EA_Aljo Sorry. But, maybe, I’m stupid but I do not see any link that lead to an opening a new case. There are only links to a help articles.
EA_Aljo
Community Manager
2 years ago
Try this -

Go to help.ea.com

Choose your game

Choose a reason for contacting support

Choose a contact option

That should get a case opened.