Evolution Card Stuck in Unassigned Pile
I swapped my evolution Jota with a dupe and now I can't go into the store to assign that card again. The store just repeatedly crashes.
Forum Discussion
1,134 Replies
@EA_Pulsar How many players have to report this problem, that something actually happens, I mean that's unbelievable unfair it is to have no access to the shop and just lose 1000 Fifa points because of a game bug ? Come on guys pls, we love this game and just want to enjoy it like every one else and want to have the same opportunity. I lost a opportunity to have Ansu Fati 85, just because of this bug and lost 10€ for nothing... I have 22 open cases and it can't be real that there is no opportunity to fix this. Please just help us
@Mert6i10 we also have that problem, that the rentless forwards Evo is gone in 2 days and then we cant do our ansu beacuse we cant send him to our club it is so confusing….
- @EA_Pulsar why is it not present in the tracker?
@EA_Pulsar In my Email its said, that this problem can't be solved ? Why is a problem like that not solvable and when we get any informations about a patch or a solution for this Bug ??
Please we just want informations...
- @Mert6i10 how‘s that?? But @EA_Pulsar says the teams on it..?
- @Mert6i10 Is the mail like this i get
Thanks for reaching out EA.
My name is Mharoni I hope you are doing well.
After reviewing your case history, I found that you are unable to used the player Ansu Fati, as it is shown as duplicate.
Don't worry we are here to help you and I will try my best with your issue.
Please let me inform you that you might have recover the wrong version of the player that is why it is shown as duplicate. And also I am afraid to inform you that we are unable to revert back the player you have recover from our end.
You can check the status of your case from My Cases on EA Help.
If you need more information, check out these resources:
For game-specific help: Go to the EA Help home page, choose the game or product you need help with, and click See all help topics.
Visit Answers HQ to get help from other players in the community.
Follow @EAHelp for everything from outage info to game news.
Subscribe to EA Help on Youtube for video walkthroughs and guides. - @Pedersen3007 I'm starting to think about leaving the game because they don't care about anything, they only care about money. 100 euros spent on a broken game
- @Pedersen3007 no they just close the case without a reason
- @EA_Pulsar What is going on !!! We’ve been waiting patiently for 3weeks . Is this a joke to you guys after we’ve spent £100 on this game and people putting fifa points on yous still can’t resolve an issue that is beyond broken ! Please just make this issue more of a priority.
- @Mert6i10 That so stuppid they close all our cases but they dont fix the problem and they Can see how many we Are in here that have the problem! I dont understand why they dont have fix it yet!
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