I have the same issue. Can't create a new squad or edit the names of any current squad. I'm shocked this hasn't been fixed yet. I guess they trying to kill FC 24, so people move on to FC 25 or FC 26. Both suck massively by the way. I own all of them and still play FC24 way more then the newer FCs. I don't think they wanna fix FC24. They rather it die so people move on. I definitely won't be purchasing anymore FC soccer games, that's for sure.
After all this, that's what I think too! 😒
It's most likely done intentionally like last year when you entered FC 25 and the Picture of FC 26 came up in menu and you couldn't skip or move on because you didn't have that option on the image. It's shameful that a company like EA it resort to such tricks.
As for them customer's and fixing the problems they don't even care. They only care about getting the sale, and they don't care about the customer's requirements or fixing the problems in the game FC series that they are responsible for. If they want to sell more copies of the new FC 25-26, it would be better if it wasn't done like this, through various tricks... That's called fraud, if the person paid for the game then it doesn't matter how old the game is, let them play.
Also this community manager's they even don't bother them self to help customers
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