3 DAYS AGO THEY BLOCKED ME THINKING THAT I WAS TRADING CREDITS... I DON'T KNOW WHAT THIS MEAN.... it's been 3 days and now they're telling me that everything is in order (THEIR BLOCK)🤣🤣 I mean that I bought and sold only following the rules of the store I don't know how it's possible but it's unjustifiable and a real abuse IF ANYONE HAS ANY ADVICE ON HOW TO PROCEED AGAINST EA ME LET ME KNOW
Community ManagerIf you have appealed the ban Blackice79 and the team has denied it then there would be nothing that we or any one else can do to change this
Darko
i have buy the game and yet i can not play... and my money .... this is a robery
I just want to report the incident on social media as I consider it a theft and an abuse.
You are lucky. I have the same problem but the difference is that I am still waiting for response from EA after 20 days.😂😅🫥☹️
The Italian Data Protection Authority (Autorità Garante per la protezione dei dati personali) is responsible for overseeing the application of the GDPR (General Data Protection Regulation) and protecting the rights of individuals regarding their personal data.
If you believe a company, such as EA, has processed your personal data unlawfully (for example, by unfairly banning your account and limiting access to your game data), you can contact the Authority.
How to proceed:
Complaint: This is the formal means of requesting the Authority to investigate a violation of personal data protection regulations.
You must provide all the necessary information and document the case.
The complaint is free of charge.
You can find the complaint form on the Authority's official website.
Report: If you do not have all the information required for a formal complaint, you can submit a report.
This is a less formal means and does not require any specific formal requirements.
The goal is to inform the Guarantor of a potential violation so it can assess it.
How to contact the Guarantor:
Headquarters: Piazza Venezia 11 - 00187 Rome.
Switchboard: (+39) 06.696771.
Regular email: [edit: email address removed].
Certified email (PEC): [edit: email address removed].
If the problem persists, I'll contact the guarantor. I won't wait 20 days.
On July 30th, after an update, they blocked me again without any reason just because I tried to connect all day without success and it's their fault 🤣 it seems like they have nothing else to do but block the accounts
I am very disappointed by the actions of EA. They also blocked ma FIFA 23 and EA FC 24 account. Now I don't have full access to games that I bought, that only shows how much power they have. I don't think I'll buy any more game from ea
Community Manager
