Unable to Access FC 26 Ultimate Team – Account Stuck/Session Error
To the EA Support Team, I am writing to report a critical issue with my FC 26 Ultimate Team account. My previous issue (getting kicked after matches) has escalated, and now I cannot access the Ultimate Team mode at all. Problem Details: When I attempt to enter the Ultimate Team menu, I receive an error message (e.g., "Connecting to Ultimate Team is not possible at this moment" or "An error occurred while downloading the FUT Live Updates"). This started after a series of disconnections caused by my unstable internet provider. It appears my account might be "stuck" in a previous session or there is a server-side restriction that prevents me from even reaching the main UT hub. Steps I've Already Taken: • Waited for over 24 hours without logging in. • Reinstalled the game and cleared the system cache. • Verified that my internet connection is now stable (using a wired connection). • Confirmed that other online modes (like Seasons or Clubs) are working fine, but Ultimate Team remains inaccessible. Request: Please investigate my account status and manually reset/refresh my active session on your servers. I believe my account is flagged or stuck due to the previous connection errors, and I am unable to resolve this from my end. Account Information: • EA ID: [katchakrittz8] • Platform: [ PC ] • Error Message: [Connecting to Ultimate Team is not possible at the moment.You will now be returned to the main menu] I look forward to your swift response so I can return to the game. Best regards,FC 25 closes after 30-90 seconds - authenticated:false in logs - Steam PC
Game worked fine until May 9th 2026 night. Since then it launches, runs 30-90 seconds, then closes cleanly with exit code 0x00000000. EA App logs show "authenticated: false" on every single launch. All local fixes exhausted: clean reinstall, EAAntiCheat reinstalled, registry fixed, Windows permissions reset, GPU drivers updated. This is not a hardware or local software issue. EA ID: HunterVG8367, Steam: imvaibhavgandhi12. Need EA staff to check server-side authentication for my account.my EA account got hacked
Hi, I need help recovering my EA account. My account was hacked, and the hacker changed the email address associated with it. I already reported this through the EA Help website and contacted several support agents (around 4 so far). During the live chat, each agent asked me for my original email address, and after I provided it, they said they sent a verification code to my email. The problem is that while I do receive the email, there is no verification code inside it. This has happened consistently with every agent I’ve contacted. Because of this issue, I’m unable to verify my identity and proceed with the account recovery process. Has anyone experienced something similar or knows how to fix this? Any help would be greatly appreciated.FC 25 Minimize issue
I had purchased EA FC25 about few months ago, it used to work smoothly at that point of time and after playing it for a while i had uninstalled the game, now today I installed the game again but this time there is some issue with the game it keeps minimizing itself automatically (by minimize i mean short screen/top left cornerd screen) and when the game is in that state i cant click anything. note* If i click anywhere on the game it does get fullscreened just for 1 second and then it gets back to that minimized stateEA AntiCheat Not Working – Side-by-Side Configuration Error (FC 25 on Steam)
Hi EA Support. My game EA SPORTS FC 25 on Steam keeps crashing when I enter a match in Career Mode. I removed all mods and did a full reinstall, but now EA AntiCheat Installer won’t launch and shows a side-by-side configuration error. I already installed all Visual C++ redistributables, ran sfc /scannow, cleaned registry, tried -dx11, and reinstalled both EA App and the game. Still broken. Please help reset my AntiCheat or provide a working fix. Thanks.