Are the forums overall pointless?

Question

Genuine question. Are the forum posts actually pointless overall?

Ea will ignore most of the posts about cheaters, broken parts of the game, missing rewards from fc24 challenges, let alone the bug, missing rival rewards.

post about a player face not looking right, almost guaranteed a response. Ask them to fix something and there’s more chance of getting a rush game where nobody quits, nobody rubber bands and everyone knows how to pass and shoot.

if this is run by volunteers then fair enough, if it’s paid employees, then frankly it’s just not good enough. You’re effectively customer service and the actual service is in my opinion…..a word I’m not allowed to say but there is a brown emoji with eyes and a smile that represents how bad these forums are run

lansenyl · Answer

@Stewdinho83 Some kind of acknowledgement on certain topics would be great.

Even if they could leave a little check so we know they see and they're looking into it or have read and acknowledge our feedback, one for the community managers and one for the developers.

thawadioo · Answer

EA: We reviewed your report and didn’t take any action this time 🫠

radioshaqs · Answer

@Stewdinho83 I don’t think they are pointless. Patches come from here and they update most of the threads. A lot of times people make the same topics which makes it look like they are not posting on topics. To be fair you already made this thread and ea posted in it. Ea also posted in the thread you made that one about so they do post and update.

stewdinho83 · Answer

Yet the posts that actually need addressing they ignore. Oh we can comment on if someone’s head looks wrong but nearly a month late they can’t comment on missing rewards.

This cash cow game is being run into the ground. It’s a pile of hot garbage with a studio that can’t address any issues.

aenima6969 · Answer

They arent pointless for EA.&nbsp; Because EA uses them to have us (who paid for the game) Beta test their releases after they are released.&nbsp; So we pay to play a game that is full of bugs and report them and then they look at them and say thanks for that info, we wont have to pay game testers anymore now that we have you buying our game every year and reporting all the issues.&nbsp; &nbsp;Same thing happened with CFB25.&nbsp; &nbsp;There literally is no game testing going on at all.&nbsp; So many of these things could have been caught by an 8 year old playing the game.&nbsp; Its pretty sad really.&nbsp; &nbsp;Probably the last Football game I will be buying from EA for full price.

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Are the forums overall pointless?

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