connecting to ultimate is not possible at the moment
couldn’t play the game and can’t login from console web app or companion and I reached the support and nothing is fixed I really need a fix to play the game and thanks 🙏
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Unfortunately yesEA_Darko i still have the problem and can’t play ultimate team
EA_Darko
Community Manager
Community ManagerWhat platform are you playing on Abysswalker07?
Testing here and not seeing any issues and also not seeing anything on the backend.
Darko
I play on ps5 but this problem happened after the false banned some players got on 29 July I appealed and the banned was lifted after this I no longer have access to ultimate team I don’t know why I always get this message connecting to ultimate team as not possible at the moment I tried everything I cleared the cache changed my password tried different dns and deleted the game did rebuild data on ps5 nothing fixed this issue I don’t know what I can do to be honest and I am afraid of pre ordering fc26 and this problem continues next year alsoEA_Darko I really appreciate your help and would really hope we can reach a solution to this nightmare and thanks have a nice day if you need any extra information I am happy to help
- EA_Darko
What did our team say in the email about your ban being lifted Abysswalker07?
Darko
EA_Darko after 7 working days from appealing on 29 of July I received this email and when I login to my penalty history I no longer see anything when I contacted the support they told me there might be some problem with the syncing after the banned was lifted
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