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SADMANKNOWSALL's avatar
9 hours ago
Solved

Hacked account missing players sold

Hi I apologise that a situation as occurred like this it has upset me actually that someone hacked my account and sold my player estimating around 4 million coins it has been a difficult process to get help I have put in a lot of joyous hours in this game and hope that some one can give me some advice and help around this matter I have made a new password and set up a two factor verification this won’t happen in the future I hope there is something you can do for me 

sincerely Dan

  • Hey SADMANKNOWSALL,

    We unfortunately can't help with hacked accounts here on the forums. I'd recommend reaching out to our live support team. They can help you resecure your account and they can also see what they can do in regards to your missing coins/players.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey SADMANKNOWSALL,

    We unfortunately can't help with hacked accounts here on the forums. I'd recommend reaching out to our live support team. They can help you resecure your account and they can also see what they can do in regards to your missing coins/players.

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