how do i go about making sure this person is banned for blatant hacks?

Hi there, 

I'm sorry to hear you had to deal with a cheater while playing your game. You can find instructions on how to properly report them here: Report cheating, harassment, and illegal content.

If your issue is related to a specific game or product

You should only report game-specific issues on EA Help when in-game reporting isn’t available. Using in-game reporting ensures that your report is handled correctly.

If in-game reporting isn’t available follow the below steps.

1. Go to the Report player webform.
2. Select the game or product where you encountered the issue.
3. Describe your issue by providing the reason for your report, the username of the player you’re reporting, and the date the activity occurred.
4. Select Submit and we’ll take it from there.