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tuhir43's avatar
tuhir43
New Novice
3 months ago

I’ve been asked by EA help to come here for help and compensation.

I'm honestly furious, in the new Bundesliga TOTS cup I've been disconnected by Opponents like 6 or 7 times bringing me straight back to the ultimate team Home Screen with a loss. It is not a connecti...
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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 months ago

tuhir43​ 

This is an understandably frustrating situation to be in.

Unfortunately, you have been misinformed. We are unable to "get those games back" or provide any form of compensation via the forums.

Thanks for playing EA games.

tuhir43's avatar
tuhir43
New Novice
3 months ago

So I’m being punished for hackers being on the game? This is why I have to stop playing ea games how crap. I was told I would get a resolution and you can’t do anything?EA_Barry​ 

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