I can´t play EA FC 25

Hello, I bought EA FC 25 on 7th January 2025, but i cant play it, when I open the game, it starts normally, but then in the loading screen, it closes and open the EA APP, now  im  going to write down the specs of my pc

Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz   3.40 GHz
Tengo 16 GB de Memoria RAM
Mi procesador en un Windows 10 de 64 bit
Y mi gráfica es una NVIDIA GeForce GTX 750 Ti

It should be noted that I already spoke with support and they gave me solutions that didn't work. I also reset the computer to factory settings and tried everything.

PD: I bought EA FC from Epic Games

PLS HELP ME 

babuinofifero