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joselima5515's avatar
joselima5515
New Novice
9 months ago

As soon as I finish the game it kicks me out

I start a game normally then when the game ends it kicks me off ultimate team saying that I couldn’t connect to the servers. And since my internet is good when playing other games, I assume it is a p...
connectivity
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
9 months ago

Normally, when you are only getting disconnect when a match ends, it's due to security limits. We can go through some troubleshooting though to see if it helps. What platform are you playing on?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Normally, that means you're hitting the security limits. More information on that can be found in the video here.

    • joselima5515's avatar
      joselima5515
      New Novice
      9 months ago

      if this continues what should I do?

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        9 months ago

        As that video says, you'll need to let some time pass before playing again.

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