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Dare3You's avatar
Dare3You
Rising Newcomer
2 days ago

Can not download fc25 on ps4 after deleting

I have the premium edition, refused to download the latest update 1.26 so I deleted the game then tried to download it from the library again but it doesn't accept 

With error from server

Http status code 403

CE-40851-8

I did log out / log in from the ps account, no help 

I turned off the ps and unplugged for 5 minutes, no help

 

Can you please support 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey, please start with those steps to resync your account again: 

    1.) Log out and re-login to your PSN account.

    2.) Power off the console and unplug it for 2 minutes. This will help clear the system cache and network cache on your console.

    3.) Restart the modem and router in your home.

    4.) Ensure the date and time match your local time: (Settings) > [Date and Time]

    5.) Setting DNS to the Google standard can help put traffic through as well (Go to the internet settings -> network -> set up internet connection -> Wifi/LAN (depending which he uses) -> custom on the Playstation and fill in 8.8.8.8 for primary and 8.8.4.4 as secondary DNS. )You can try out also CloudFlare  DNS by entering “1.1.1.1” for your Primary setting and “1.0.0.1” for the secondary DNS.

     

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