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drionet's avatar
drionet
Seasoned Newcomer
8 months ago

Disconnecting EVERY game in FUT

I can't finish a single game. This is beyond infuriating. I've lost so much progress on evos and challenges. I honestly don't know what to do. ESPECIALLY WHEN YOU PAY TO PLAY THIS TERRIBLE GAME!!!!!

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi there. Let's see if we can find out why you keep disconnecting. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

  • drionet's avatar
    drionet
    Seasoned Newcomer
    8 months ago

    This is the only game I have connection issues. At least 10 of those games completed were rush but every game I've disconnected were all rivals. Just today, I've been disconnected from 3 games I just played. It was OK at best were I could at least do a game or two ON A GOOD DAY with great connection and no issues, but after waiting at least a 2 weeks for a fix on these servers, its actually unplayable. I wish I filed earlier when I disconnected from the immortality league but knowing EA I know its just a waste of my time and hope.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Your test is showing a huge amount of packet loss. That's not coming from our end. Have you spoken with your ISP to see if they are noticing any issues?

  • drionet's avatar
    drionet
    Seasoned Newcomer
    8 months ago

    OK so I just switched to fiber and I'm still having the same issue. I'm getting disconnected from my wifi. I'm getting booted or something off my wifi. It only happens in this game. Out of the recent games I've played, my game freezes and I check my connection to see if I'm connected and out of nowhere it cuts. This can't be an issue on my end anymore. This is the only game where I have/had major connection issues

    UNBELIEVABLE 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Your previous test already showed you were wired so what change did you make exactly? You say you're getting disconnected from your wifi. Wifi means you're wireless. So, I'm confused. Are you actually using a wired connection or is it wireless?

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