Forum Discussion

Tysxm0222's avatar
Tysxm0222
Seasoned Newcomer
5 months ago

EA account cannot log in to FC25UT mode

Dear EA consultant and community manager, my EA account regarding FC25 received an email on January 29th regarding a violation of the sales agreement. As I did not violate any game agreement, this wa...
connectivity
login issue
pc
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

Hi there. We're not able to help with this over the EA Forums. You'll need to open a case with an advisor. There are some instructions for that in the article here.

Tysxm0222's avatar
Tysxm0222
Seasoned Newcomer
5 months ago

 

  • Tysxm0222's avatar
    Tysxm0222
    Seasoned Newcomer
    5 months ago

    Dear community manager, it was the online consultant who asked me to post in the community seeking help. My account has been unbanned

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Try switching your connection to use a mobile hotspot. Let me know if that connects or not.

      Also, are you able to log in on the web/companion app?

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