Forum Discussion
EA_Aljo
Community Manager
11 months agoHi there. We're not able to help with this over the EA Forums. You'll need to open a case with an advisor. There are some instructions for that in the article here.
Tysxm0222
11 months agoSeasoned Newcomer
- Tysxm022211 months agoSeasoned Newcomer
Dear community manager, it was the online consultant who asked me to post in the community seeking help. My account has been unbanned
- EA_Aljo11 months ago
Community Manager
Try switching your connection to use a mobile hotspot. Let me know if that connects or not.
Also, are you able to log in on the web/companion app?