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papacooty's avatar
7 months ago

EA Anti Cheat Service encountered an error. Please restart the game.: C. Program

EA Anti Cheat Service encountered an error. Please restart the game.: C. Program
Files EA\ACIEAAntiCheat GameService.exe (7) 🏀 
i get this error when i open up my game with ds4windows, so i cant play fc25 on my pc? help
how do i solve this issue?

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 months ago

    @papacooty 

    This happens when EA anticheat can't find the installation folder or can’t start the game. There are two ways to fix this.

    • Relaunch the EA app (even if you got the game on Steam or the Epic Games Store) as an admin by right-clicking on it and choosing Run As Administrator. Then, relaunch the game from the EA app directly.
    • Reinstall EA anticheat.

    https://help.ea.com/in/help/pc/ea-anticheat/

    Thanks.

  • i ran it as administrater 
    i reinstalled ea anti cheat
    i re installed the game
    i re installed ds4 windows
    it still doesnt work 
    it says that i cannot run both the software at the same time...

  • Unkn0wnX69's avatar
    Unkn0wnX69
    New Novice
    4 months ago

    i found the solution, its one of the apps that u have on your pc/laptop causing this problem so try to close all the active apps that are running in the background then run the game that u want to play in EA app. for example for me it was legion fan control and one other app and the problem was this EA anti cheat app thinks that i have cheat on my system but doesnt actully know what is it so it decides to not let u play the game at all, and also try to block any allowed threats that u have in ur anti virus or ur windows sicurity because they might cause a problem too, the apps that are mostly suspious are the one that are open in ur icons of bottom right of ur taskbar (vanguard,razer central,nvidia,steam,epic games are safe so u dont need to worry about them, maybe vanguard not sometimes lol)

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