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umoz46mo8c8t's avatar
umoz46mo8c8t
Rising Novice
2 months ago

EA FC 25 - "You're Offline" Error Despite Being Connected to Internet

Hi EA Team,

I recently purchased EA FC 25 (on Steam) and installed it on my PC. However, whenever I try to launch the game, I only get a splash screen followed by this error message:

"We've noticed your computer is currently offline. To activate your game on this computer using your EA Account, you'll need to connect to the Internet."

The problem is — I am connected to the internet. I've tried everything I could find online to fix this issue:

Flushed DNS.

Reset network settings.

Reinstalled the game.

Reinstalled EA Anti-Cheat.

Cleared EA App cache.

Logged in and out of the EA App.

Despite all this, the issue persists. It's frustrating to purchase a game and be unable to play it due to a connection error that doesn't reflect my actual network status.

Please look into this and suggest a solution that works. 

 

9 Replies

  • To reactivate my account i need to relog in to my ea account when loading up FC 25, this is not the issue, the issue is, when i put my details in and select 'sign in' it says i ''we've noticed your computer is currently offline (its not) to activate your game on this computer using your EA account, youll need to connect to the internet''.   is this because I use an ethernet?

     

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Please add the EA app and the game to the exception list in your Windows firewall and antivirus. After that, repair the game using the EA app. This will verify the game files. If possible, please test it using a different connection type. 

  • I reset my firewalls now i am not seeing this error but instead after updating the game i am seeing new error game failed to launch try again.

  • I'm getting the error: "We've noticed your computer is currently offline. To activate your game on this computer using your EA Account, you'll need to connect to the Internet." when launching EA SPORTS FC 25 via Steam. 

    I’ve already:
    - Cleared EA App cache
    - Reinstalled EA App and Steam
    - Unlinked and relinked EA + Steam accounts
    - Verified integrity of game files
    - Reset network settings
    - Confirmed EA App is online
    - Tried launching from both EA App and Steam

    Please check if there’s a problem with the license or activation for FC 25 on my EA account.

  • ojashpoku's avatar
    ojashpoku
    Rising Newcomer
    2 months ago

    yes i am also facing same problem i have also done everything but also same problem

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there, 

    We can't check your EA account here at the forums. Sometimes, this issue can be fixed by making sure the date and time on your PC are set to adjust automatically. If the problem persists and you need assistance with your account, please feel free to contact EA Help: How to get help with your EA Account

  • Even that didn't work for me. Let me know if you or anyone found any fixes. Thanks!

  • When I open the EA app and click on play on eafc25, right after that, a warning appears on the screen, saying that "Your computer is currently offline. To activate your game on this computer, using your EA Account, you need to be connected to the internet." See attachment When I click OK, it closes and the game does not open, please help me.
    I think it's important to point out that this is only in EA FC 25; all other games work normally. I'm not without internet.

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