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BarcolaTheBeast's avatar
BarcolaTheBeast
6 months ago

FC points

I bought a FC points code yesterday redeemed it yesterday and the points have still not loaded onto my account. I have checked the web app and ultimate team. What should I do?
missing content
playstation
BarcolaTheBeast's avatar
BarcolaTheBeast
6 months ago

Hello it has almost been 24 hours since I redeemed them and they have not loaded onto my account. I also did make sure they are for FC 25.

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
6 months ago

In that case, I would recommend contacting Support, so they can check your account and figure out what happened to the points. We unfortunately cannot help with account issues and purchases here in the forum.

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