As of yesterday my son can no longer log into his FC25 on our Xbox. At sign in he gets the message ‘Personal Settings 1 failed to load’. It loads fine on other profiles, but simply won’t work on his. Please can anybody advise what I need to do to fix this. Thanks

In that case please delete the game settings file on the console. On Home, select My games & apps. Highlight the game, press the Menu button on your controller, then select Manage game & add-ons. Select the Saved data box, then choose the item you want to delete. Select Delete Everywhere.

FC25 - Personal settings 1 failed to load

18 Replies

EMACTHEWINNER
Newcomer
5 days ago
Is there anyways I can do this on pc? Because when I open up fc I click on my settings file it says “failed to load.”
simply_lanre
Seasoned Newcomer
2 months ago
Fixed!

If you are having a similar issue on your console, please do the below:
> Go to Settings > Storage > Saved Data and delete “Personal Settings 1” for FC 25 (this file is likely corrupted).
NB: You can safely delete the “Personal Settings 1” file without losing your FC 25 progress. All essential data is stored separately in your console or EA cloud.
simply_lanre
Seasoned Newcomer
2 months ago

Hi bored10fc, I reached out to the PS Games support, and their feedback is as below. I tried it and it worked

> Go to Settings > Storage > Saved Data and delete “Personal Settings 1” for FC 25 (this file is likely corrupted).
NB: You can safely delete the “Personal Settings 1” file without losing your FC 25 progress. All essential data is stored separately in your console or EA cloud.
simply_lanre
Seasoned Newcomer
2 months ago
Hello everyone,

Please, I have the same issue on my PS4 console, "Personal settings 1 failed to load". I can't even go past the launch screen of the game. I would appreciate it if you could guide me on how to resolve it.

Thank you

cc: EA_Pulsar
XxTrmonxX
Newcomer
2 months ago
stesso problema, ho paura di perdere il club dell'ultimate team
bored10fc
Seasoned Newcomer
2 months ago
I have the same proplem ( failed to load)
If i deleted setting profile 1
Will i lose any thing in my team?
iTzDaniel_TTV
Rising Novice
5 months ago
same here I haven't been able to play for a month now.
TioMakinon_
7 months ago
Hi! , I have the same problem and i tried the solution you mentioned but i doesnt work for me. Is there any other solution?
EA_Pulsar
Community Manager
7 months ago
Great to hear that @LivatonBarns I am happy that the problem was fixed.

@fiish3x Try deleting the existing settings folder from this location C:\Users\[Username]\AppData\Local\EA SPORTS FC 25 (App Data is usually a hidden folder so it can be changed from the View dropdown.) Let me know how that goes.
fiish3x
7 months ago
glad you were able to solve this problem
I'm having the same issue, but I'm on a PC so I'm not sure where to go to delete the same files.
any advice would be appreciated TYTY