Forum Discussion

AlifayazZz's avatar
AlifayazZz
Rising Novice
3 months ago

Fc25 connection issue

When i try to connect to ea servers in the game the screen goes white and then says you have lost your online connection. Check your home network.

*** I am 100% sure that my internet isn't the issue and have tested it a thousand times.***

 

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there. We're currently gathering details in the thread here so we can get an investigation started. Can you add yours to it? Thanks!

  • I exactly have this problem too and I don’t know what to do, all of the EA pages say the servers are working properly and there is no problem but me and a lot of other people can’t connect!

    please someone help us!

  • hasan55432's avatar
    hasan55432
    New Traveler
    3 months ago

    I have been sending messages for a week and they are not responding. Are they fixing it or what is the cause of the problem?

  • AlifayazZz's avatar
    AlifayazZz
    Rising Novice
    3 months ago

    2 updates later and still this stupid issue hasn't been fixed, yall don't  give a **bleep** about anything do you?

  • I also am beggining to have this problem, for a week, when i try to go to ultimate team, i get the message about losing my online connection and i should check my home internet. nothing is wrong with my home internet. How do i actuallt fix this problem.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hello. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.10,899 PostsLatest Activity: 4 hours ago