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Abokaram11's avatar
Abokaram11
Rising Novice
6 months ago

For four days I have not been able to log in and play online fc25

For four days now I have been unable to connect or log in to the Ultimate Team. A white screen appears. For your information, I have contacted the support team more than ten times and they are doing nothing. The company's only concern is collecting money and they are not fixing the issue. FC 25 to the abyss 

10 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi there. Can you please provide the following details so we can investigate this? Thank you.

    • Gamertag/PSN ID
    • Platform
    • Summary of Issue
    • Potential Repro Steps
    • Recent Timestamp (Date, Time, Timezone)
      • Especially within UT, Timestamps are vital and its important they are recent (no older than 48hrs if possible)
    • Video or Image of issue are also extremely useful.
  • Abokaram11's avatar
    Abokaram11
    Rising Novice
    6 months ago

    ☝انظر هذه الرسالة مع حظر الانترنت في بلاي ستيشن 5 وكل شيء مقيد الا من طرف واحد ea 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    You should be able to attach it using the paperclip icon or if it's hosted somewhere, use the link icon to link it.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    I'm sorry to say, we are only able to respond to messages in English.

  • Abokaram11's avatar
    Abokaram11
    Rising Novice
    6 months ago

    Help yourself 

  • Abokaram11's avatar
    Abokaram11
    Rising Novice
    6 months ago

    Yes this is English 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Can you also provide the other details mentioned in my post above?

  • hasan55432's avatar
    hasan55432
    New Traveler
    6 months ago

    I have the same problem

    https://forums.ea.com/discussions/fc-25-technical-issues-en/i-cant-connect-to-ea-server/12142599

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